Contact Support

US:
1-855-SVT-SERVICE
(1-855-788-7378)

International:
1-508-536-4151

Email: support@simplivity.com

Customer Support

SimpliVity Customer Service offers comprehensive, enterprise-class, global support services to ensure the continued success of our customers and their mission-critical environments. Our technical support experts are available to answer your questions or resolve problems 24x7x365. With our advanced remote support technology, we can monitor your SimpliVity infrastructure and take proactive steps to ensure maximum uptime for your virtual infrastructure.

Worldwide Coverage
SimpliVity service and maintenance provides worldwide coverage. We offer same-day or next business day on-site services by certified technicians to ensure your mission-critical assets maintain the highest levels of availability.

Knowledgeable Support Experts
Our highly-trained technical support engineers have deep product knowledge, coupled with broad industry experience.

Protection for your SimpliVity Investment
SimpliVity Customer Service gives you the protection you need for your most critical applications and information, increasing the ROI.

Customer Support Overview

Proactive
Monitoring
Our advanced remote monitoring technology regularly checks the health of your SimpliVity system to ensure optimal performance.
Global Support
Our remote and on-site services are available worldwide to ensure maximum protection of your SimpliVity investment.
24x7 Technical Support
When issues do arise, our technical support experts are available to solve problems quickly.
Online Portal
Access your service cases, download the latest software, and browse product documentation on our customer portal.
Software Upgrades
Access to the latest software features and enhancements are included with an active SimpliVity service contract.
Deployment and
Upgrade Support
For installation or upgrade activities our technical support experts are available to ensure a successful and effortless experience.

Need Support Portal Credentials? Email support@simplivity.com