City Government in Colorado
Local government consolidates infrastructure to the OmniCube Data Virtualization Platform to support and protect mission critical 911 applications.
“We’re a small city government, but we now have the most cutting-edge technology available.”
– CIO, City of Arvada
The IT department for the City of Arvada based in the Western United States recently partnered with the city’s internal staff and all of its departments. Their pledge: to deliver efficient and effective information services in order to enable the departments to provide key services to the citizens and community. A small, dedicated staff of 29 provides technology management for all city departments, including the police department, city-owned websites, financial management systems, and many other business systems. When the city needed to upgrade a critical application that was running on the existing infrastructure and used by the public safety staff, its IT team saw the opportunity to move beyond the status quo and explore new infrastructure solutions.
BUSINESS CHALLENGE: Technology Refresh and Disaster Recovery
The City of Arvada’s IT staff needed to update its Computer Aided Dispatch and Record Management System (CAD/RMS), a critical application that drives dispatching and logging for the emergency 911 services and police employees working around the city. At the time, the existing system was running on Cisco Blade servers connected to a Dell Compellent SAN, and this configuration was becoming too expensive to augment and maintain effectively. This project gave the IT department the opportunity to evaluate new converged infrastructure technology as a potential replacement for the existing setup.
The CIO and his staff took a step back and began to consider how they could implement a modern infrastructure with cutting edge virtualization technology at equal to, or less than, the cost of the legacy system currently in place. The department looked for an affordable, efficient, reliable, and easily manageable solution that would enable the IT staff to maintain the high-end levels of service expected by the city staff. Through a rigorous Request for Proposal (RFP) process, the IT team researched the market to find a converged infrastructure solution that would address the city’s current upgrade needs, including improved disaster recovery, streamlined management, quick deployment times, and meet budget requirements.
SimpliVity engaged one of its value-added resellers (VAR), Eagle Software, during the RFP process. Once the selection was made, the city government worked with Eagle Software on the purchase and implementation of SimpliVity OmniCube.
The city government evaluated SimpliVity’s Data Virtualization Platform—its globally federated, hyperconverged IT infrastructure solution—and found that it met their needs better than any other solution on the market.
According to the CIO, OmniCube provided the storage that the city needed for all of its new virtual machines with a smaller data center footprint, lower costs, easier management, and faster roll-out than its management as well as faster roll-out than traditional or alternative “hyperconverged” solutions. In addition, OmniCube’s “data-center-in-a-box” methodology provided advanced disaster recovery capabilities. It provided the ability to quickly test DR, enabling the security to ensure recovery in the event of a disaster, a comfort level that was previously unavailable with their legacy technology.
“SimpliVity turned out to be significantly different from all the others, and SimpliVity offers benefits like built-in deduplication, compression, and replication, plus an all-inclusive pricing model,” said the CIO. “This was a really creative solution that gave us everything we needed within our budget. We’d never have been able to do this with what we had. We’re a small city government, but we now have the most cutting-edge technology available.”
Eagle Software and SimpliVity helped the City Government, and its IT staff, install two OmniCube CN-3000s in the city’s production environment and two redundant OmniCube CN-3000s in its backup data center.
“This is something we’re seeing fairly often: infrastructure gets old and organizations need to retire their physical Dell servers,” said Gail Boyer of Eagle Software. “We like OmniCube because of the way it eases the load on infrastructure. And, our clients don’t have to do a forklift upgrade. This technology is affordable and powerful at the same time. We love watching how people react when they see it in action.”
Today, through the OmniCube solution, the city’s critical Intergraph Computer Aided Design (CAD)/Record Management System (RMS) application is performing well, and the city’s IT department enjoys significantly simplified and streamlined infrastructure management. The modern disaster recovery infrastructure provided by OmniCube will keep the city running many years into the future. According to the CIO, this is largely because, for the first time, the IT staff can easily test failover. Now, the city’s IT staff can rest assured that in the event of an outage of any kind, users will be able to get back online quickly.
Key benefits include:
- Improved performance for end users
- Ability to test disaster recovery and failover on a per VM-basis
- Scale-out capability
- Streamlined management
- Reduced data center footprint for energy savings
- Integrated shared storage, SSD flash, inline deduplication, compression, WAN optimization, and the ability to leverage public cloud
“By consolidating into one single appliance, we are able to eliminate many of the components that made the previous environment complex and expensive,” said the City Government’s Network Systems Manager.